Legal & Privacy

king1 Privacy Policy

At king1, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use king1, why we collect it, how we protect it, and what rights you have over it. We keep things plain and straightforward — no legal jargon designed to confuse.

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Last Updated: January 2025

Summary: king1 collects only the data needed to run your account, process payments, and keep the platform secure. We do not sell your personal information to anyone. You can request access to, correction of, or deletion of your data at any time by contacting our support team.

01 Overview

This Privacy Policy applies to all users of king1 — Bangladesh's live gaming and sports betting platform available at king1.live. When you register on king1, deposit funds, place bets, or simply browse the platform, certain data is generated and collected. This policy tells you exactly what that data is and what happens to it.

king1 takes privacy seriously. We are committed to handling your personal data responsibly, keeping it secure, and being transparent about how it is used. If you have questions about anything in this policy, our support team is available 24/7 and happy to explain.

By registering on king1 or continuing to use the platform after this policy has been updated, you confirm that you have read and understood its contents. This Privacy Policy should be read alongside our Terms and Conditions.

02 What We Collect

king1 collects personal data in two ways: information you provide directly, and information generated automatically when you use the platform.

Information You Provide

  • Registration data: Your name, date of birth, mobile number, and any other details you enter when creating your king1 account.
  • Identity verification documents: If king1 requests age or identity verification, you may be asked to submit a copy of a national ID or other government-issued document.
  • Payment information: Your bKash, Nagad, or Rocket account number used for deposits and withdrawals. king1 does not store full payment credentials — transactions are handled by the respective payment providers.
  • Support communications: Any messages, emails, or chat transcripts you send to king1's support team.

Information Collected Automatically

  • Device and browser data: Device type, operating system, browser version, and screen resolution.
  • IP address and location: Your IP address and approximate geographic location, used for fraud prevention and regulatory compliance.
  • Usage data: Pages visited on king1, games played, bets placed, session duration, and click patterns.
  • Cookies and tracking data: See the Cookies section below for full details.
Data Type Source Purpose
Name & Date of Birth You (registration) Account creation, age verification
Mobile Number You (registration) Account access, support contact
Payment Account Number You (transactions) Deposits and withdrawals
IP Address Automatic Fraud prevention, geo-compliance
Device & Browser Info Automatic Platform optimisation, security
Betting & Game History Automatic Account records, responsible gaming

03 How We Use Your Data

king1 uses your personal data only for legitimate purposes directly related to running the platform and serving you as a player. We do not use your data for purposes unrelated to king1.

  • Account management: To create, maintain, and secure your king1 account.
  • Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, and Rocket.
  • Identity and age verification: To confirm that you meet king1's eligibility requirements, including the 18+ age requirement.
  • Fraud prevention and security: To detect and prevent unauthorised access, multi-accounting, money laundering, and other prohibited activities.
  • Customer support: To respond to your queries, resolve disputes, and improve the support experience on king1.
  • Platform improvement: To analyse how players use king1 so we can fix issues, improve performance, and develop new features.
  • Responsible gaming: To monitor play patterns and identify players who may need support, in line with our Responsible Gaming commitments.
  • Legal compliance: To meet obligations under applicable laws and respond to lawful requests from regulatory or law enforcement authorities.

king1 does not use your personal data for targeted advertising on third-party platforms, and we do not build advertising profiles based on your gaming activity.

04 Data Sharing

king1 does not sell, rent, or trade your personal data to any third party. Your information is shared only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Providers

When you make a deposit or withdrawal on king1, your payment account details are shared with the relevant mobile payment provider — bKash, Nagad, or Rocket — solely to process that transaction. king1 does not store your full payment credentials after the transaction is complete.

Identity Verification Partners

If king1 requires identity verification, your submitted documents may be processed by a third-party verification service. These partners are bound by strict confidentiality agreements and may only use your data for the verification purpose.

Regulatory and Legal Authorities

king1 may disclose your personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by law. We will only share the minimum data necessary to comply with such requests.

Service Providers

king1 works with a small number of trusted technology service providers — such as hosting and infrastructure partners — who may process data on our behalf. All such providers are contractually required to handle your data securely and in accordance with this Privacy Policy.

No Data Sales: king1 will never sell your personal data to advertisers, data brokers, or any other commercial third party. If you ever receive a communication claiming to be from king1 that asks for sensitive personal information, treat it as suspicious and contact our support team immediately.

05 Cookies

king1 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit king1.

Types of Cookies We Use

  • Essential cookies: Required for king1 to function. These handle your login session, keep you authenticated, and remember your preferences. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: Help king1 understand which pages and games are most popular, how long players stay, and where issues occur. This data is aggregated and not linked to individual identities.
  • Security cookies: Used to detect suspicious activity, prevent fraud, and protect your king1 account from unauthorised access.
  • Preference cookies: Remember your settings on king1, such as language preference and display options, so you do not have to reset them each visit.

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to log in and use king1 normally.

06 Data Retention

king1 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

  • Active accounts: Data is retained for the full duration your king1 account is active.
  • Closed accounts: After account closure, king1 retains transaction records and identity verification data for a minimum of five years to comply with anti-money laundering regulations.
  • Support communications: Chat and email records are retained for up to two years after the last interaction.
  • Analytics data: Aggregated, anonymised usage data may be retained indefinitely as it cannot be linked back to individual players.

Once the applicable retention period expires, your personal data is securely deleted or anonymised so it can no longer be associated with you.

07 Security Measures

Protecting your data is something king1 takes seriously. We use a combination of technical and organisational measures to keep your personal information safe from unauthorised access, loss, or misuse.

  • SSL/TLS encryption: All data transmitted between your device and king1's servers is encrypted using industry-standard SSL/TLS protocols.
  • Encrypted storage: Sensitive data stored on king1's servers — including identity documents and payment references — is encrypted at rest.
  • Access controls: Only authorised king1 staff with a legitimate need can access personal data, and all access is logged and audited.
  • Fraud monitoring: king1's systems continuously monitor for suspicious login attempts, unusual transaction patterns, and other indicators of account compromise.
  • Regular security reviews: king1 conducts periodic reviews of its security practices to identify and address vulnerabilities.

While king1 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for king1 and never share your login credentials with anyone.

08 Your Rights

As a king1 player, you have the following rights over your personal data. To exercise any of these rights, contact king1 support at [email protected]. We will respond to all valid requests within a reasonable timeframe.

1
Right of Access

Request a copy of the personal data king1 holds about you.

2
Right to Correction

Ask king1 to correct any inaccurate or incomplete data on your account.

3
Right to Deletion

Request deletion of your personal data, subject to legal retention requirements.

4
Right to Restrict Processing

Ask king1 to limit how your data is used in certain circumstances.

5
Right to Data Portability

Receive your personal data in a structured, machine-readable format.

6
Right to Object

Object to king1 processing your data for specific purposes where permitted by law.

09 Minors

king1 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on king1, please contact us immediately at [email protected]. We will close the account and delete all associated data without delay.

king1 uses age verification checks at registration and may request identity documents at any time to confirm a player's age. Any account found to belong to a minor will be closed immediately and any balance forfeited.

10 Changes to This Policy

king1 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how we use your personal data, king1 will notify active players via the contact details registered on their account. Continued use of king1 after a policy update constitutes acceptance of the revised Privacy Policy.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way king1 handles your personal data, please get in touch with our team. We are available around the clock and will always take privacy concerns seriously.

How king1 Protects Your Privacy

Six commitments that keep your personal data safe every time you play on king1.

End-to-End Encryption

Every connection to king1 is protected by SSL/TLS encryption. Your data travels securely between your device and our servers — always.

Zero Data Selling

king1 never sells your personal information to advertisers, data brokers, or any third party. Your data stays within king1's ecosystem.

You Control Your Data

Access, correct, or delete your personal data at any time. king1 responds to all data requests promptly and without unnecessary barriers.

Secure Storage

Sensitive data stored on king1's servers is encrypted at rest. Access is restricted to authorised personnel only, with full audit logging.

Minimal Data Collection

king1 collects only what is genuinely needed to run your account and process payments. We do not collect data for the sake of it.

Regular Policy Reviews

king1 reviews its privacy practices regularly to stay current with best practices and legal requirements — and notifies players of meaningful changes.

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Play on king1 With Confidence

Your data is protected, your payments are secure, and your privacy is respected. Join king1 today and experience Bangladesh's most trusted live gaming platform.